Summary/Purpose:The Field Service Technician drives customer satisfaction by installing or providing support of electrical and mechanical aspects of the company's complete offering of machine tool solutions.

Essential Duties and Accountabilities:
Install new CNC machine tool systems at customer facility (including all options and accessories on all machine types) Analyze findings to troubleshoot and determine source(s) of mechanical, hydraulic, pneumatic, and/or application issues Coordinate problem resolution and recommend repair, replacement, and/or other corrective action for CNC machine tools Provide on-site and remote support (telephone, email, etc.) to customers, distributors, and colleagues Provide project management and training as required Execute other tasks related to special events (ToyoTech, IMTS, etc.

) and/or service support on an as-needed basisSupervisory Responsibilities:
The Field Service Technician has no personnel supervisory responsibilities, but may support training of others and has responsibility for management of short/long term projects and their strategic objectives.

Travel:
The Field Service Technician must be flexible for company funded travel during 90-100% of his/her work week. Many projects may require travel by automobile/car and/or airplane. International travel may be required.

Work Environment and Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is mostly performed in a manufacturing setting with exposure to health and safety hazards, and with substantial time spent working with ancillary equipment. The duties of the Field Service Technician frequently require exposure to manufacturing areas which require the use of personal protective equipment including but not limited to safety glasses with side shields, safety boots, and mandatory hearing protection.

EOE/AA/ADA:
All are encouraged to apply.


Associated topics:
electrician, field service, maintenace, mechanic, mechanic a, multi skilled, outages, repair, service technician, set up

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